Shipping policy

Shipping Policy

Last updated: October 2026

Where we ship
We currently ship to the United States, Canada and France.

Order processing
Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays). You will receive a confirmation email when your order is placed and another when it ships.

Delivery times
Standard delivery usually takes 7 to 15 business days after your order ships, depending on your location and the product. These are estimates, not guarantees. Delays can happen because of the carrier, customs, weather or other factors outside our control.

Shipping cost
Standard shipping is free on all orders.

Tracking
Once your order ships, we will email you a tracking number and tracking link. Tracking updates can take a few days to appear after shipping. You can also visit our Track Your Order page for help.

Multiple packages
If you order more than one item, your order may be shipped in separate packages that arrive on different dates.

Customs, duties and taxes
Where applicable, customs duties, taxes or import fees charged by your country are the customer's responsibility unless stated otherwise at checkout.

Incorrect address
Please check your shipping address carefully before placing your order. We are not responsible for delays or losses caused by an incorrect or incomplete address. Contact us as soon as possible if you need to correct an address.

Lost, delayed or damaged packages
If your order has not arrived within 30 days of the order date, or it arrives damaged, please contact us through the form on our Contact page with your order number, and we will work with you to resolve it. See our Refund Policy for more details.